The Elusive Online Consumer Survey 2024 was conducted online in April 2024 by Capterra among 5,585 respondents in the US (n=500), Canada (n=500), Brazil (n=497), Mexico (n=470), UK (n=499), France (n=271), Italy (n=496), Germany (n=496), Spain (n=359), Australia (n=497), India (n=500) and Japan (n=500). The aim of the study was to find out how today’s online customers shop. Respondents were screened based on whether they shop online several times a month or more frequently
51% of Indian Shoppers Prefer AI Chatbots and QR Codes for Online Shopping,Finds Capterra Survey
