Bob’s Discount Furniture announced it has been named one of America’s Top Retailers, 2024 by USA TODAY and Plant-A Insights Group, according to a statement.
“Bob’s Discount Furniture is thrilled to learn that our in-store experience has been recognized by such an esteemed data analytics firm and national news organization and, most importantly, our customers,” said Roger Dunlap, senior vice president of retail at Bob’s Discount Furniture.
“We firmly believe that the customer journey is at the heart of our success. From the moment a customer steps into one of our stores, our goal is to create an exceptional experience and strive to exceed their expectations.”
America’s Top Retailers recognizes brick-and-mortar retailers in the U.S. that provide the best experiences, according to a statement. Each retailer was evaluated on seven categories, such as product offerings, price-value-ratio, customer service, and more.
More than 45,000 customers were interviewed for the study, according to a statement. You can find the full list of the top-ranking companies here.
Originally Published: July 15, 2024 at 1:10 p.m.
