Securities and Exchange Board of India (Sebi) on April 12, 2024, announced that the new SCORES 2.0 platform has resolved 5,028 complaints from April 1 to May 31, 2024.Further, Sebi’s old SCORES platform is still operational and has resolved 1,005 complaints in May 2024. Starting the month of May with 1,386 pending complaints, the old Scores disposed of 1,005 complaints, ending the month with 380 actionable complaints awaiting resolution. No complaints were recorded as being pending for over three months. Investors can apply for a review of their complaints within 15 days of resolution. From April 16, 2024, to April 30, 2024, the old platform handled 47 reviews, around 2 per cent of the total complaints processed during previous months.
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